Advantages of SmartIce™
SmartIce™ offers franchisees huge advantages. It saves time and money. It helps you better manage your sales and monitor machine maintenance. It lets you take control of your franchise operation – wherever you may be.
- Customer service support – Troubleshoot and resolve remotely operational issues while your customer is at your vending location. Whether it is crediting a free bag of ice for a customer or resetting the bill valuator, this and more can be accomplished from your smartphone or computer.
- Operational analysis – Customize which operational events (up to 20) you want to follow and receive updates via email. You can instantly know when your ice bin is full or when to schedule maintenance and cleaning. Your Ice House has a heartbeat and SmartIce™ can tell you when it skips a beat.
- Sales analysis – Track and summarize your daily vends, so you know how much, when, and what is being sold. You can view updates on an hourly, daily, weekly or monthly basis and benchmark against national averages.
- Support & requirements – SmartIce™ is the proprietary remote management system for Ice House America. As an Ice House owner, you will receive free technical assistance and software updates from our technical support team. Since all new units come with this system built in, all you need to do is log in. SmartIce™ will do the rest.
For more information on how to get SmartIce™ installed for an existing Ice House unit, contact your Ice House America representative or visit mySmartIce.com.